Work Experience
Freelance Business Analyst
11/2023 – Today
Different clients, The Netherlands
- Complete revision of the internal expense process for an international innovation provider, streamlining and unifying expense handling in over 10 countries.
- Introduction of a new expense tool from PoC to go-live based on the reformed process (ongoing).
- Evaluation of MS Copilot 365 in the corporate environment to find out the benefits and added value in every day working life and to facilitate the decision for a possible introduction to the whole company.
- Complete documentation of the core application landscape and associated data flows in a large company using ArchiMate.
- Support for an ERP assessment carried out with external consultants to analyse the ERP architecture of a large company with regard to integration, efficiency and future viability.
Business Analyst
03/2021 – 09/2023
Zühlke Engineering AG, Switzerland
- Guided new features from customer needs through requirements gathering to implementation.
- Organized, managed, and participated in sprint ceremonies.
- Scrum Master for multiple teams.
- Kept track of scope, velocity and team productivity.
- Planned and conducted interdisciplinary workshops, remote and on-site.
- Managed different stakeholders for different teams.
- Documented and maintained several business processes.
- Visualized and documented data exchanged between multiple enterprise systems.
- Consulted clients on agile approaches.
- Conducted user Interviews.
- Documented and tested software for quality assurance.
Campus Scout
10/2019 – 05/2021
Zühlke Engineering AG, Switzerland
- Realised the company site presentation on social media for all Swiss locations.
- Wrote the main story for an international text-based programming puzzle.
- Organized and attended variuos events to bring students and the company together.
Patient Manager
08/2016 – 09/2019
Inselgruppe AG, Switzerland
- Developed the idea and video for the yearly internal innovation competition and won first place.
- Main contact for all IT related questions in two different teams.
- Worked in different departments and gained experience in different settings.
Education
Professional Diploma in UX & UI Design
04/2024 – Today
UX Design Institute, Ireland (Remote)
- User Research, Affinity Diagram, Customer Journey Map, Personas, Information Architecture, User Flow, Interactions, Design principles, Design patterns, Workflows, Prototyping
BSc Business IT
09/2018 – 07/2021
Bern University of Applied Sciences, Switzerland
Specialisation: Business Analysis & Project management
Thesis: Optimizing Feature Representations for Automated Segmentation within the Ehrenreich Collection (Award for best Thesis BSc Business IT 2021)
Added fields of study: Sustainability, Data Science & Machine Learning, Leadership, Conflict management in organizations, Digitalization in society and politics
Skills
Conceptual
Agile Requirements Engineering
User Research, User Experience Design
User Interface Design
Stakeholder management
Scrum, Kanban, SAFe, TOGAF®
Modelling: BPMN, UML, ArchiMate
Visualization: Miro, Gliffy, Camunda Modeler, Lucidchart, Draw.io, Horizzon Bizzdesign
Mock-ups: Figma, Balsamiq
Creative Tools: Canva, TinkerCAD, Prusa Slicer, Affinity Photo
Technical
SQL
JSON
R
Webdevelopment: HTML, CSS, XML
Github, Git
WordPress
Daily use
Documentation: Confluence, Jira, Trello
Microsoft: Office365, Teams, Azure DevOps, Dynamics CRM 365, Copilot
Other systems: Workday, SAP, Vertec, div. expense & travel systems
Further Training
Quality Assurance in Agile Software Development
03/2023
Zühlke Engineering AG, Switzerland
Accessibility Day Course
06/2022
Zühlke Engineering AG, Switzerland
RE in Agile Software Development
11/2021
Zühlke Engineering AG, Switzerland
Conflictmanagement in Organizations
07/2020
Bern University of Applied Sciences, Switzerland
Certifications






