Career History

Work Experience

Freelance Business Analyst

11/2023 – Today

Different clients, The Netherlands


  • Complete revision of the internal expense process for an international innovation provider, streamlining and unifying expense handling in over 10 countries.
  • Introduction of a new expense tool from PoC to go-live based on the reformed process (ongoing).
  • Evaluation of MS Copilot 365 in the corporate environment to find out the benefits and added value in every day working life and to facilitate the decision for a possible introduction to the whole company.
  • Complete documentation of the core application landscape and associated data flows in a large company using ArchiMate.
  • Support for an ERP assessment carried out with external consultants to analyse the ERP architecture of a large company with regard to integration, efficiency and future viability.

Business Analyst

03/2021 – 09/2023

Zühlke Engineering AG, Switzerland


  • Guided new features from customer needs through requirements gathering to implementation.
  • Organized, managed, and participated in sprint ceremonies.
  • Scrum Master for multiple teams.
  • Kept track of scope, velocity and team productivity.
  • Planned and conducted interdisciplinary workshops, remote and on-site.
  • Managed different stakeholders for different teams.
  • Documented and maintained several business processes.
  • Visualized and documented data exchanged between multiple enterprise systems.
  • Consulted clients on agile approaches.
  • Conducted user Interviews.
  • Documented and tested software for quality assurance.

Campus Scout

10/2019 – 05/2021

Zühlke Engineering AG, Switzerland


  • Realised the company site presentation on social media for all Swiss locations.
  • Wrote the main story for an international text-based programming puzzle.
  • Organized and attended variuos events to bring students and the company together.

Patient Manager

08/2016 – 09/2019

Inselgruppe AG, Switzerland


  • Developed the idea and video for the yearly internal innovation competition and won first place.
  • Main contact for all IT related questions in two different teams.
  • Worked in different departments and gained experience in different settings.

Education

Professional Diploma in UX & UI Design

04/2024 – Today

UX Design Institute, Ireland (Remote)


  • User Research, Affinity Diagram, Customer Journey Map, Personas, Information Architecture, User Flow, Interactions, Design principles, Design patterns, Workflows, Prototyping

BSc Business IT

09/2018 – 07/2021

Bern University of Applied Sciences, Switzerland


Specialisation: Business Analysis & Project management
Thesis: Optimizing Feature Representations for Automated Segmentation within the Ehrenreich Collection (Award for best Thesis BSc Business IT 2021)

Added fields of study: Sustainability, Data Science & Machine Learning, Leadership, Conflict management in organizations, Digitalization in society and politics

Skills

Conceptual

Agile Requirements Engineering

User Research, User Experience Design

User Interface Design

Stakeholder management

Scrum, Kanban, SAFe, TOGAF®

Modelling: BPMN, UML, ArchiMate

Visualization: Miro, Gliffy, Camunda Modeler, Lucidchart, Draw.io, Horizzon Bizzdesign

Mock-ups: Figma, Balsamiq

Creative Tools: Canva, TinkerCAD, Prusa Slicer, Affinity Photo

Technical

SQL

JSON

R

Webdevelopment: HTML, CSS, XML

Github, Git

WordPress

Daily use

Documentation: Confluence, Jira, Trello

Microsoft: Office365, Teams, Azure DevOps, Dynamics CRM 365, Copilot

Other systems: Workday, SAP, Vertec, div. expense & travel systems

Further Training

Quality Assurance in Agile Software Development

03/2023

Zühlke Engineering AG, Switzerland


Accessibility Day Course

06/2022

Zühlke Engineering AG, Switzerland


RE in Agile Software Development

11/2021

Zühlke Engineering AG, Switzerland


Conflictmanagement in Organizations

07/2020

Bern University of Applied Sciences, Switzerland


Certifications